Build your first Chatbot
1306 Registered 1949 Views 24 Nov, 2017 (GMT+5.5)
Build your first Chatbot
1949 Views 00:55:43
Supriya Deshmukh
Staff software engineer Intuit
Description
Currently chatbots are widely used primarily as add-ons to instant messaging and social networking platforms like Facebook Messenger, WeChat and Kik. Another emerging utility is for B2C marketing and customer service.
According to Business Insider, 80% of companies want to use chatbots by 2020. Companies strive to create an interactive, personalized customer experience with uninterrupted 24/7 support. Customers obviously prefer live interaction over email and phone. Chatbots seem like the obvious answer.
Key Points of Discussion:
According to Business Insider, 80% of companies want to use chatbots by 2020. Companies strive to create an interactive, personalized customer experience with uninterrupted 24/7 support. Customers obviously prefer live interaction over email and phone. Chatbots seem like the obvious answer.
Key Points of Discussion:
- The technology landscape of conversational UI, emphasizing more on chatbots architecture.
- Basic concepts of chatbot with a step by step description leveraging Amazon Lex with an example, like pizza delivery.
- Best practices followed in developing a chatbots will also be discussed.
- Chatbots future aspects in a very cohesive human computer interaction world.
