The session covers an Introduction of Unified Communications (UC) as a Technology, Industry Trends, key players in the market segment and current focus areas in this domain. The session includes key customer problem areas, possible solution approaches and skill sets / processes involved in Development and Verification/Validation for UC Products. The session also  covers few innovative ideas that have been implemented within HCL Engineering and R&D Services to help customers reduce their time to market and enhance quality of product release. This session is intended for Industry Analysts, Technical Architects, Project Managers and Business Leaders who are involved in or want to develop and test solutions in Unified Communications.Key questions which would be addressed in this session are:

• What is “Unified Communications”?
• What are the latest UC Trends in the industry?
• Who are the key players in Gartner UC Magic Quadrant?
• What are key focus areas in UC space and how it converges with Mobility, Video, Cloud, Virtualization and Social Networking?
• What are the key customer problem areas and Possible Solutions for Development and Verification/Validation for UC Products?
• What are the key skill sets and environment needed for Development and Verification/Validation for UC Products?
• What are the key processes and metrics for Development and Verification/Validation for UC Products?

Further references:

http://en.wikipedia.org/wiki/Unified_communicationshttp://www.ucstrategies.com/http://searchunifiedcommunications.techtarget.com/definition/unified-communications

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